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Privacy Policy

How Team 2 Plus Pty Ltd collects, uses and protects your personal information.

Last updated: May 2026

1. About This Policy

Team 2 Plus Pty Ltd (ABN 24 135 787 549) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website or engaging our services, you consent to the practices described in this policy.

2. What Information We Collect

We may collect personal information including:

  • Your name, address, phone number and email address
  • Tax file number (TFN) and financial information required to prepare your tax returns
  • Business and employment details
  • Information you provide via our website contact form
  • Technical data such as IP addresses and browser type when you visit our website

3. How We Collect Information

We collect information directly from you when you:

  • Contact us by phone, email or through the website enquiry form
  • Engage our accounting or tax services
  • Provide documents or financial records for the purpose of lodging returns

4. How We Use Your Information

We use your personal information to:

  • Provide tax accounting, bookkeeping and compliance services
  • Communicate with you about your matters
  • Meet our legal and regulatory obligations (including obligations to the ATO and Tax Practitioners Board)
  • Improve our services and website
  • Send you relevant information about tax deadlines or service updates (you may opt out at any time)

We will never sell, rent or trade your personal information to third parties.

5. Disclosure of Information

We may disclose your personal information to:

  • The Australian Taxation Office (ATO) as required to lodge your tax returns
  • The Tax Practitioners Board as required by law
  • Third-party service providers (e.g. cloud accounting software such as Xero or QuickBooks) who assist us in delivering our services — these providers are bound by confidentiality obligations
  • Regulatory authorities where required by law

We will not disclose your information to any other third party without your consent, except where required by law.

6. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Your information is stored securely using encrypted cloud platforms. We retain records for the period required by applicable tax and accounting laws.

7. Access & Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete or out of date. To make a request, contact us using the details below.

8. Website Cookies

Our website may use cookies to improve your browsing experience. Cookies are small data files stored on your device. You may disable cookies in your browser settings, however this may affect the functionality of the site.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us in the first instance. If your complaint is not resolved to your satisfaction, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Contact Us

For any privacy-related enquiries:

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review it periodically.